At Inity Axis (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your data with clarity, integrity, and care.

This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our consulting, CRM, automation, integration, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to operate, improve, and support our Services.

a. Personal Information

Name

Email address

Phone number

Business information (company name, domain, systems used, etc.)

Billing and payment information (processed via third-party providers)

b. Usage & Technical Data

IP address

Browser type and device information

Operating system

Platform usage activity

Log data, access times, and feature interactions

c. Client Data (Your Data)

You may upload, input, or manage your own client, lead, or business data within Inity Axis.

Important:

This data remains your property

We do not sell, use, or exploit this data for our own purposes

We only access it: to provide support to maintain system functionality when required by law

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our Services

Deliver consulting, automation, and system implementation

Communicate with you regarding your account, services, or updates

Provide customer support and troubleshooting

Improve performance, functionality, and user experience

Send service-related communications (you may opt out of marketing communications)

Comply with legal and regulatory obligations

3. Data Ownership and Responsibility

Your Data

You retain full ownership of any data you input into the platform.

You are responsible for:

ensuring you have the right to use and store that data

complying with applicable privacy laws related to your own clients or contacts

Our Role

Inity Axis acts as a data processor and service provider, not the owner of your data.

4. Sharing and Disclosure

We do not sell your personal or business data.

We may share information with:

a. Service Providers

Third-party vendors who support our operations, including:

hosting providers

CRM and automation infrastructure

payment processors

analytics and communication tools

These providers are contractually obligated to protect your data.

b. Legal Requirements

We may disclose information:

when required by law

in response to valid legal requests

to protect our rights, operations, or users

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Data Security

We implement reasonable and industry-standard safeguards, including:

SSL encryption

Secure authentication protocols

Role-based access controls

Limited internal access to sensitive data

Regular system monitoring and backups

However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain data only as long as necessary to:

provide Services

fulfill contractual obligations

comply with legal requirements

You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request correction or updates

Request deletion of your data

Withdraw consent (where applicable)

To exercise these rights, contact us at the email below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

improve user experience

analyze platform usage

optimize performance

You may adjust your browser settings to disable cookies, though some features may not function properly.

9. Third-Party Integrations and Links

Our Services may integrate with or link to third-party platforms.

We are not responsible for:

the privacy practices of third-party services

how they collect, use, or store your data

You are encouraged to review their policies separately.

10. International Data Transfers

Your data may be processed or stored in jurisdictions outside your location, including the United States and South Africa.

By using our Services, you consent to this transfer.

11. No Responsibility for Client Misuse

Inity Axis is not responsible for how you collect, manage, or use data related to your own clients, leads, or contacts.

You are solely responsible for ensuring your compliance with:

applicable data protection laws

consent requirements

communication regulations

12. Updates to This Policy

We may update this Privacy Policy at any time.

Updates will be posted with a revised effective date.

Continued use of the Services constitutes acceptance of any updates.

13. Contact Information

For questions regarding this Privacy Policy:

Email: [email protected]

Acknowledgment

By using Inity Axis Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.